Robert Westfall
a day ago
Cody was a great guy to work with no pressure and honest would deal with him again.
Jennifer Baker
a day ago
Duane was the best as always!!!
SL
a day ago
Great experience buying a car from Cody! He made trading in my old car and buying my new one simple and stress-free. Excellent customer service, and I’d definitely recommend working with him!
Robyn Hostetler
a week ago
I had a great experience buying my new Honda! New name but same guys and same great service. Patrick was friendly, knowledgeable, and took the time to answer all of my questions without making me feel pressured. Jason did the financing and gave me options that got me into the Honda I wanted! I’m very happy with my purchase and appreciate the excellent customer service I received. I would definitely recommend this dealership to anyone looking for a hassle-free car-buying experience. Thank you for making this such a positive experience!
Bart Garner
8 hours ago
Our salesperson was Amanda and she did an amazing job with our whole buying experience. She made us feel like we were family. All our questions were answered as she provided excellent customer service. We will surely utilize her with our next buying opportunity. Thanks Amanda and keep up the great service.
John Bollinger
3 days ago
On our initial search for a gently pre-owned car and our salesman, Kodiak Brogan, was extremely helpful! Be sure to ask for him when you stop by!
Joy Green
3 days ago
Great salesman, Patrick, friendly customer service, seamless transaction done efficiently!!!
Shanna Mayle
4 days ago
I recently traded in my lease after having it for three years, and I couldn't be happier with my experience. Jeff Harding welcomed me with a smile from the moment I walked in and helped me get into my new 2026 Honda Civic Hatchback Sport. He took the time to answer all of my questions, listened to what I was looking for, kept me within my budget, and made sure I got to take the car for a test drive before making my decision. Even after I purchased the car, Jeff continued to provide outstanding customer service. He reached out to check on how everything was going, answered additional questions I had about the car, and even sent me a helpful YouTube video to explain one of the features. Thank you so much, Jeff, for your time, patience, and excellent service. I truly appreciate everything you did to help me get into a new car just in time for my baby boy's arrival. I highly recommend Jeff to anyone looking for a stress-free and enjoyable car-buying experience!
Grace Wagner
2 weeks ago
Great experience Rodney and Jessica were a huge help. Highly recommend
Cathy Cummings
2 weeks ago
I am grateful to you for your kindness and helping me get a vehicle, again, that is comfortable for me. I'm very pleased.
Cheryl Weil
2 weeks ago
Paul in Service Dept is super nice. Parts Department, not so much
Evelyn Shipman
2 weeks ago
Even though I did not purchase the vehicle I intended to, Patrick D was very helpful.
William Barnes
3 weeks ago
Amanda was the saleswoman who greeted us when we arrived. She showed us around, and we told her we were looking for. They had the vehicle, but not the color I wanted. They said they had 1 coming, but it would be a couple weeks. Amanda said they would try to pull some strings and get one sooner. Not even a week later after our initial visit, I received an email that the vehicle was now in and ready for me to pick it up that day. Just a GREAT experience overall, and Amanda was Exceptional to my Wife and I!
Samantha Haynam
3 weeks ago
This was the easiest car sale I have ever had. Jessica H was my sales person. She was honest, straightforward and really efficient. Spending money on a new car is never “fun” but she really did make the experience fun. The rest of the team was amazing as well. Tyler made signing all the forms easy as well. 100% recommend Diehl and especially Jessica. Great experience.
Michelle Baker
3 weeks ago
Needed my car done. They did their 5 point inspection and ran a diagnostic test for me. My car has a crack in the fuel pump, but at $1000 I couldn't afford to get it done at this time.
Trisha Shamp
3 weeks ago
Very smooth and easy purchase process
Miranda Hanscom
Edited a week ago
First time car buyer and Jeff was amazing got me in an amazing car, answered all my questions. Highly recommend Diehl Honda Massillon and Jeff
Nancy Westfall
Edited a day ago
Cody was a great salesman, keeping me posted on the transfer of my Pilot. Ryan was great with all of the paperwork. Thanks for retrieving my Pilot Cody and the mats are wonderful, such a nice surprise.
Kathy Lockmyer
Edited 2 weeks ago
My experience.with Diehl’s was excellent. Brian Russ is a top notch salesman. Very knowledgeable and easy to talk to. I am a newly widow and Brian and the.staff at Diehl made my journey so much easier.
Shannon Foreman
Edited 3 weeks ago
I have done business with this particular place for over 15 yrs! I have always dealt with Duane Carnathan in sales and Jason Cushman in Service! Hands down they are the best, most trustworthy, straightforward people you will ever meet. I have purchased all of out vehicles from there and so has my extended family. Everyone has been extremely happy with the service they recieved from the time they walk through the door and the follow up afterwards. The internet service guy named -Brian Russ-even went the extra mile to find me the car I was looking for!! Thank you for being the best in town!!!

