Jerod Pope
a month ago
As a first time new car buyer, I have nothing but respect and appreciation for the team at Dhiel. Cody and Rodney answered any questions that I had, were accommodating to my requirements in a vehicle, and were straightforward throughout the entire process. They cared about me and my requirements, not just the sale, which I appreciate greatly. Not only did I walk out with a great deal on a 2026 Honda Civic Sport, but also a great deal of knowledge I'll be able to apply to future car shopping. This experience was very enlightening and I appreciate the time they took to value me as a customer. As long as I live in Ohio, they will have my business. Thank you Cody and Rodney!
Crystal Baker
a month ago
Honda of Massillon is my go to choice for buying a car, and I would never buy from anyone but NaShawn, he always goes the extra mile to hear what I need and to make it happen. The whole team there is phenomenal, from being greeted at the door, to purchasing, they give you a clean car, and their service team is excellent as well! You can't go wrong with Diehl Honda of Massillon!!!
Mike Scott
a week ago
Was in the market for a new CRV for my wife. Got a quote from another dealership and wasn't too thrilled. Decided to stop at Diehl. Patrick was the salesman that met with me. He didn't fart around. He got me a good quote quickly and a fair deal for my trade-in. I bought the CRV and wife is happy. It would be nice if the paperwork signing portion of the deal was a little quicker, but it's understandable as there is a lot of documentation that has to be completed. They had me complete the paperwork on an iPad and gave me a USB drive with digital copies of all of the documents. I thought that was pretty neat. Overall, a fairly pleasant experience and would have no problems buying another car here or recommending Diehl to someone else.
Fran Ransom
a week ago
Outstanding customer service. They listened to what my needs were and budget and I got the car that was excellent for me. I won't shop anywhere else for a car. Thank you Patrick and entire team.
Steven Ilg
a week ago
Great customer service, really polite, answered every question I had and concern. All around great experience definitely recommend stopping by for your car purchase experience
John Howe
a week ago
I give 4 stars to Diehl Honda overall. I know this will sound weird. I always wanted a Z71 Colorado 4x4. So, yes I found one at Diehl Honda in Tiger Town Massillon Ohio. 25 Chevy Colorado Z71 4x4 and it was what I wanted Black on Black. So I traveled from home 20 miles out. Got there and Duane Carnahan had it pulled up front ready to go. I met Duane and couldn't have found a more nicer man than he for my salesman. He was kind, considerate, respectful and most of all he listened to understand my needs. He got up into the batter box and went to bat for me. We test drove it. ✔️ this baby got some pep. So very comfortable. Duane has a wonderful sense of humor. I noticed the discrepancy. He addressed it. We got back. Sat at his desk. Then met with Bob Mchue. Sales Manager. Bob is fantastic man who treats everyone with the Love of Jesus as it flows through him. He is a Pastor. But he more than a Pastor. Simply he lives what he believes. Folks yes I bought a Chevy at a Honda dealership. But I prayed to find this one. Boom. God brought me there. He brought Duane and Bob into it. Honda takes care of there customers even if you dont buy a Honda. I am a retired US Navy Veteran. I know I am a stickler for things. Just plain stubborn I reckon. But without hesitation I fully recommend Duane and Bob to do your deals. Cody Seeseberger as well. There Service department is outstanding. To the Diehls family Bravo Zulu for a wonderful staff. 4 stars. Why? Bc not so good experience with Rodney in finance. What I mean is He was moving so fast on my delivery to get me done and I mean he knows his job well I am sure. But it would been nice if he asked me if I wanted the extended warranty and what that warranty entitled. Instead of assuming. Plus he overtalked me a few times. Then Toi in title clerk office. All forms were signed. So my paperwork held up bc she lost a document. My view all dealership had to do is have Duane call me. I would have happily have come back and signed document lost by her. Instead she sent it by UPS and the UPS delivery threw down on ground by my garage. Neighbors seen it and told me. Not one mention to me. Not one call. Your finance and Title clerk Deihl Honda can do better!!!!
Pamela Meador
a month ago
Great experience! Thank you Duane Carnathan!
Kendel Stephens
a month ago
Kodiak was awesome! Super friendly and helpful!
Logan
a month ago
My wife and I had a very good experience with Diehl sales representative Tom Baringer. We turned in our 2024 leased CRV Hybrid and signed a new 3-year lease on a 2026 CRV Hybrid. Tom made the transition with ease, we spent a minimal amount of time at the dealership and drove away in our new car. Thank you Tom.
Morgan Shipkosky
a month ago
Very happy with leasing a car from here !! Everyone was super nice and helpful!! I appreciate Duwane helping me get into a vehicle within the busy holiday season 🙂
Joanne Wilson
2 days ago
NaShawn and Jen were awesome!! They were not pushy but really listened to us and gave us a great deal! NaShawn was excellent at explaining everything :)
Ali Aziz
6 days ago
Had a great experience with Tom and the team!
Laura Martin
2 weeks ago
Duane Carnathan did an excellent job guiding us in the purchase of our new CRV. He thoroughly explained our options, worked with us on our trade-in, and followed up with us after the sale. This is our 3rd purchase with him. I highly recommend Diehl Honda and Duane!
Mehdi Payandeh
3 weeks ago
Professional and courteous staff. I highly highly recommend them to anyone in the market for a new vehicle.
Rick Lawson
3 weeks ago
Thank you Diehl Honda and Jessica Harmon for an excellent car buying experience. I was referred by a friend And customer of Jessica‘s and I’m not disappointed. With a 4.7 out of five Rating with over 1200 reviews, it was easy to see how Diehl Honda earned those high marks. Thanks to the entire team and I look forward to doing business in the future.
Molly Fulton
3 weeks ago
We had a great experience from beginning to end. Shout out to Jessica for her assistance throughout our unique situation. Highly recommend!
Sophie Wentling
4 weeks ago
Cody was amazing! Went there with the plans of just test driving a CRV and ended up leaving with a new car! He was very helpful throughout the entire process!
Bridget Enold
4 weeks ago
Cody was great!! I called the dealership in the morning, we worked out all the details on the phone. I stopped by after work and picked up my new ride! In and out in an hour!! Amazing team at Diehl Honda!!
William Tinlin
4 weeks ago
Great place to buy/lease your new Honda. Salesman Eli was great to deal with ! Rec’d the deal I was looking for. Would definitely return to Diehl Honda in the future.
Rachel B
Edited 2 weeks ago
This was one of the easiest car-buying experiences I've had. No pressure. And quick service. And I love the car they recommended.

